6:00 AM β BRACE FOR IMPACT
100% transaction-ready before the window opens. Do not open if you are still chopping bacon.
- Power, Heat & Systems
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Generator & Power
Confirm generator fuel levels. Switch on all primary power.
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Propane & Pilots
Open main propane valves. Ignite flat-top, fryers, and holding warmers.
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POS Check
Turn on terminals. Confirm WiFi/cellular. Tap machines charged and taped OUTSIDE the window.
- The Assembly Line
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Zone Defense
Zone 1: Buns/Bagels Β· Zone 2: Meats Β· Zone 3: Eggs. Never cross-contaminate.
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Liquid Gold Ready
Hollandaise, gravy, spicy mayo, and SSG honey squeeze bottles full, nozzles clear, in temp-holding zones.
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The Meat Mountain
Drop first massive batch of standard bacon to par-cook. Pre-chop first run of sausage.
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Fryer Readiness
Fill fry baskets with fries and tots. Also start griddled potato batches for Bee Sting orders. Do NOT drop until 10 min before window opens.
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Bagel Station Ready
Bagels pre-sliced. Cream cheese tub open with spatula ready. SSG honey in wide-nozzle squeeze bottle.
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Packaging Station
Pre-line 50 paper boats with checkered paper. Pre-tear 50 foil wrap sheets. Pre-cut foil for bagel half-wraps.
- Front of House
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Signage Deployed
A-frames out. "No Substitutions" highly visible. Bee Sting badge prominently displayed.
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Visual Sweep
Garbage can in place? Napkin/condiment station stocked and away from order window?
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β The "Go" Call
Cooks confirm flat-top is hot. Cashier confirms POS is live. Slide the window open.
KITCHEN BUILD GUIDE
Build bottom-up. NO substitutions. Target: 90 seconds per ticket. All builds apply to both events unless marked.
π SUNNY'S BEE STING β Lead Item, Both Events
Sweet Β· Savoury Β· Spicy Β· Salty Β· Large Paper Boat Β· Bagel Half-Wrapped in Foil Β· Target: 90 Seconds
π Sunny's Bee Sting / Grandstand Bee Sting (Rodeo name)
- TOPBagel Top (Toasted) β placed on last
- LAYERSSG Honey β heavy zig-zag drizzle from squeeze bottle
- LAYERJalapeΓ±o Rings β generous handful
- LAYER2 slices Standard Bacon + Melted Cheddar
- LAYER1 Fried or Folded Egg
- LAYERBagel Bottom β thick swipe of Cream Cheese. Half-wrap in foil.
- BASECountry Griddled Potatoes β fill boat halfway, place foil-wrapped bagel on top
Authentic Breakfast Poutine
- TOPHeavy Ladle of Hot Gravy β drown it
- LAYER1 Fried Egg β keep yolk intact
- LAYERSqueaky Cheese Curds + Crumbled Bacon/Sausage Mix
- BASECrispy Fries β fill boat ΒΎ full
"Dirty Benny" Bowl
- TOPHollandaise β heavy squeeze-bottle flood
- LAYER1 Fried Egg β keep yolk intact
- LAYERRough-Chopped Peameal Bacon β heaping
- BASECrispy Tater Tots β fill boat ΒΎ full
Honky-Tonk Handheld
- TOPBrioche Bun Top β dry
- LAYERDouble Standard Bacon
- LAYERHard-Fried Egg (yolk broken) + Melted Cheddar
- BASEBrioche Bun Bottom β swipe of Spicy Mayo
Classic Peameal Kaiser
- TOPSoft Kaiser Bun Top
- LAYERThick Slabs of Peameal Bacon
- LAYEROver-Hard Egg + Melted Cheddar
- BASESoft Kaiser Bun Bottom β butter/mayo standard prep
"I Regret Nothing" Breakfast Quesadilla
- FINISHFold in half, flat-top grill until crispy, cut into 3 triangles
- INSIDEScrambled Eggs + Crumbled Sausage + Peppers
- BASE10" Flour Tortilla β heavy layer of Cheddar/Jack blend
Main Stage Breakfast Burrito
- FINISHRoll tight β seal seam on flat-top
- INSIDEScrambled Eggs + Bacon Strips + Avocado + Salsa
- BASESteamed 12" Tortilla β light shredded cheese
Two-Steppin' Breakfast Tacos
- TOPDollop of Salsa
- LAYERScrambled Eggs + Crumbled Bacon
- BASE2Γ Soft Flour Tortillas β pinch of cheese on bottom
Campsite French Toast Sticks
- TOPHeavy dusting of Icing Sugar + 1 Syrup Cup on the side
- BASE4β5 Deep-Fried/Grilled French Toast thick strips
All-Day & Late Night β Boots & Hearts
Hot Honey Chicken & Waffles
- TOPSliced JalapeΓ±os + zig-zag hot honey drizzle
- LAYER3 Crispy Chicken Tenders
- BASE1 Toasted Belgian Waffle
Ultimate Twist Grilled Cheese
- FINISHGrill both sides on flat-top until golden and melted
- INSIDEReal Cheddar + Swiss + Tomato + Bacon (or Peameal)
- BASEButtered thick-cut bread
Classic Smash Burger
- TOPBrioche Bun Top
- LAYER1 or 2 Smashed Patties + Melted Cheese + Pickles
- BASEBrioche Bun Bottom β swipe of House Burger Sauce
Sunday Throttle Rule
- KEEPBreakfast Poutine Β· Bee Sting Β· Breakfast Sandwiches
- CROSSDrop Quesadilla, Tacos, French Toast Sticks β focus line on top 3
"Bucked-Off" Breakfast Poutine
- TOPHeavy Ladle of Hot Gravy β drown it
- LAYER1 Fried Egg β keep yolk intact
- LAYERSqueaky Cheese Curds + Crumbled Bacon/Sausage Mix
- BASECrispy Fries β fill boat ΒΎ full
Eight-Second Benny Bowl
- TOPHollandaise β heavy squeeze-bottle flood
- LAYER1 Fried Egg β keep yolk intact
- LAYERRough-Chopped Peameal Bacon β heaping
- BASECrispy Tater Tots β fill boat ΒΎ full
Chute Boss Breakfast Sandwich
- TOPBrioche Bun Top β dry
- LAYERDouble Standard Bacon
- LAYERHard-Fried Egg (yolk broken) + Melted Cheddar
- BASEBrioche Bun Bottom β swipe of Spicy Mayo
Stampede Peameal Kaiser
- TOPSoft Kaiser Bun Top
- LAYERThick Slabs of Peameal Bacon
- LAYEROver-Hard Egg + Melted Cheddar
- BASESoft Kaiser Bun Bottom
"Rodeo Clown" Quesadilla
- FINISHFold in half, flat-top grill until crispy, cut into 3 triangles
- INSIDEScrambled Eggs + Crumbled Sausage + Peppers
- BASE10" Flour Tortilla β heavy layer of Cheddar/Jack blend
Grandstand Breakfast Burrito
- FINISHRoll tight β seal seam on flat-top
- INSIDEScrambled Eggs + Bacon Strips + Avocado + Salsa
- BASESteamed 12" Tortilla β light shredded cheese
Saddle-Up Breakfast Tacos
- TOPDollop of Salsa
- LAYERScrambled Eggs + Crumbled Bacon
- BASE2Γ Soft Flour Tortillas β pinch of cheese on bottom
Campfire French Toast Sticks
- TOPHeavy dusting of Icing Sugar + 1 Syrup Cup on the side
- BASE4β5 Deep-Fried/Grilled French Toast thick strips
All-Day & Late Night β Rodeo Weekend
Outlaw Hot Honey Chicken & Waffles
- TOPSliced JalapeΓ±os + zig-zag hot honey drizzle
- LAYER3 Crispy Chicken Tenders
- BASE1 Toasted Belgian Waffle
Chuckwagon Grilled Cheese
- FINISHGrill both sides until golden and melted
- INSIDEReal Cheddar + Swiss + Tomato + Bacon (or Peameal)
- BASEButtered thick-cut bread
Wrangler Smash Burger
- TOPBrioche Bun Top
- LAYER1 or 2 Smashed Patties + Melted Cheese + Pickles
- BASEBrioche Bun Bottom β swipe of House Burger Sauce
Rodeo Lean-Menu Rule
- AMBee Sting Β· Bucked-Off Poutine Β· Eight-Second Benny Β· Chute Boss Sandwich
- PMOutlaw Chicken & Waffles Β· Wrangler Smash Burger Β· Chuckwagon Grilled Cheese
INVENTORY FORECAST
Boots & Hearts: 2,000 covers/day Β· 6,000 weekend total Β· 15% safety buffer. Rodeo: ~750 covers/day Β· run leaner to protect margins.
| Category | Item | B&H Daily | B&H 3-Day Order (+15%) | Rodeo Daily | Rodeo 2-Day Order (+15%) |
|---|---|---|---|---|---|
| π Bee Sting | Bagels (Pre-Sliced) | 200 units | 700 units | 80 units | 185 units |
| Cream Cheese (3lb tubs) | 6 lbs | 6 tubs (18 lbs) | 2.5 lbs | 3 tubs (9 lbs) | |
| JalapeΓ±o Rings (Large Jars) | 1 jar | 4 jars | 0.5 jar | 2 jars | |
| SSG Honey (squeeze bottles) | 2 lbs | 7 lbs | 1 lb | 3 lbs | |
| Proteins | Liquid Whole Eggs | 800 portions | 100 Cartons | 300 portions | 40 Cartons |
| Shell Eggs | 1,200 eggs | 12 Cases (30-doz) | 450 eggs | 4 Cases | |
| Standard Bacon | 48 lbs | 165 lbs | 18 lbs | 42 lbs | |
| Peameal Bacon | 30 lbs | 105 lbs | 12 lbs | 28 lbs | |
| Breakfast Sausage | 25 lbs | 90 lbs | 10 lbs | 24 lbs | |
| Carbs | Fries / Tater Tots | 480 lbs | 55 Cases (30lb) | 180 lbs | 15 Cases |
| Brioche / Kaiser Buns | 600 units | 2,100 units | 225 units | 520 units | |
| Flour Tortillas | 400 units | 1,400 units | 150 units | 350 units | |
| Dairy | Squeaky Cheese Curds | 80 lbs | 280 lbs | 30 lbs | 70 lbs |
| Cheddar / Jack (Sliced & Shredded) | 44 lbs | 152 lbs | 16 lbs | 38 lbs | |
| Sauces | Hollandaise (Commercial Grade) | 8 gal | 28 gallons | 3 gal | 7 gallons |
| Brown Gravy | 10 gal | 35 gallons | 4 gal | 10 gallons | |
| Spicy Mayo / House Sauce | 4 gal | 14 gallons | 1.5 gal | 4 gallons |
THE PHALANX β STAFFING MODEL
Boots & Hearts: 4-person squads, 8 staff/day. Rodeo: 3-person squads, 6 staff/day. Quartermaster doubles on fryers during lulls.
The Bouncer
Window/Cashier. Loud, friendly, utterly ruthless on "No Substitutions." Controls kitchen pace.
The Quartermaster
Expo/Assembler. Reads tickets, assembles bowls, wraps sandwiches, bags orders. Doubles on fryers (Rodeo).
The Grill Boss
Flat-Top only. Drops eggs, smashes burgers, toasts bagels, heats meats. Never leaves the grill.
The Fry Guy
Drops fries, tots, chicken, griddled potatoes. Refills sauce bottles. Keeps everyone stationary. (B&H only)
πΈ BOOTS & HEARTS SHIFTS β 8 Staff / Day, Two 4-Person Squads
SQUAD A β THE MORNING ASSAULT (6:00 AM β 4:00 PM)
Mission: Feed the hungover massesSQUAD B β OVERLAP & NIGHT WATCH (2:00 PM β 2:00 AM)
Mission: Capture the midnight crowdπ€ RODEO WEEKEND SHIFTS β 6 Staff / Day, Two 3-Person Squads (Run Lean, Protect Margins)
SQUAD A β THE GRANDSTAND CREW (7:00 AM β 3:00 PM)
Mission: Morning heavy push on Poutines & Benny BowlsSQUAD B β THE BEER TENT CREW (2:00 PM β 1:00 AM)
Mission: Dinner rush + beer tent midnight crowdβ‘ EMERGENCY RESTOCK PROTOCOL β THE "911 BACON RUN"
Never pull a worker off the truck to run for supplies β if a body leaves, the 90-second ticket time dies. Establish visual redlines (e.g., 3 cases of fries, 2 flats of eggs left = REDLINE). Quartermaster alerts Truck Manager. A dedicated off-site runner (franchise manager, family member, reliable staffer with a large vehicle) handles all emergency commissary runs. Before the event, pin the nearest wholesale cash-and-carry (Wholesale Club, Gordon Food Service, large Walmart) on your phone with weekend hours confirmed. If you are 2 hours from an egg restock: instantly cross out Burritos and Quesadillas on the board and push everyone to Smash Burgers and Chicken & Waffles until the runner arrives.
CASHIER SCRIPTS β FRONTLINE DEFENSE
The cashier is the bouncer for the kitchen. One custom order kills your 90-second ticket time and breaks the flat-top rhythm.
THE "BLAME THE CROWD" PIVOT
Why it works: Binary choice forces a fast decision. The customer realizes they are part of a massive ecosystem. Line keeps moving.
THE "MENU MASTERPIECE" SHUTDOWN
Why it works: Projects authority, compliments the food, pushes straight to quantity question and point of sale.
THE ESCALATION β TAKE AWAY THEIR CHOICES
Why it works: Hungover, tired people have decision fatigue. If you confidently tell them what to buy, 90% just nod and tap their card.
π« Never Apologize
Saying "I'm so sorry, we can't..." makes it sound like a failure. Instead: "To get everyone fed fast today, we're sticking strictly to the menu board!" β frames the rule as a benefit to the customer, not a failure on your part.
π³ Keep the Card Machine Ready
While delivering the deflection, have the tap machine physically in your hand pointed toward the customer. Physical momentum forces the transaction to close. Don't set it down until they've tapped.
THE "SOLD OUT" PLAYBOOK
Running out of a top-tier item isn't a failure β it's a psychological weapon. When people see you're selling out, it validates your truck is the best on the field.
RULE 1: THE VISUAL FLEX β Red Tape the Board Immediately
The moment the Grill Boss calls "86 Peameal," the Bouncer steps out and aggressively slaps a strip of bright red duct tape over the item on the A-frame. Write "SOLD OUT β YOU WERE TOO SLOW" in thick black Sharpie. It tells the next 50 people in line that your food is in dangerously high demand. Panic buying ensues.
β Never Apologize β The "Too Slow" Spin
Playfully blames the customer's late arrival, boosts hype of the sold-out item, instantly forces a binary pivot to two high-margin items you still have.
β± Restock Is 20 Minutes Away
95% of people take the sandwich. They don't want to lose their spot in line.
π Item Gone for the Entire Weekend
Softens the blow with a tiny perceived bonus (an extra slice costs you ~20 cents). Closes the sale immediately.
π The Golden Rule
Hungry, hungover people are like cattle β if you hesitate, they get confused and the line stops. If the Bouncer confidently smiles, tells them they missed out on a legendary item, and instantly tells them what to buy next, the customer will nod and hand over their credit card. You are always in control of the narrative.
3:00 AM β COUNT THE CARNAGE
The way you close tonight dictates whether you survive tomorrow morning. Do not just turn off the lights and walk away.
- Equipment & Safety
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Cut the Heat
Turn off all fryers, the flat-top, and all holding equipment.
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β οΈ Kill the Gas
Physically close the main propane valves on the tanks. DO NOT SKIP THIS.
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Grease Management
Skim the fryers. Scrape the flat-top with the grill brick until it shines. Empty grease traps into designated disposal bin.
- Inventory & Consolidation
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Count the Carnage
Rapid count: liquid eggs, shell eggs, peameal, standard bacon, curds, bagels, cream cheese, honey. Text morning manager immediately if any emergency commissary runs are needed before sunrise.
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Consolidate & Date
Marry half-empty squeeze bottles. Wrap and date all open product. Cream cheese sealed in fridge. Honey bottles capped. All meats wrapped and stored at the BOTTOM of the fridge (never above ready-to-eat items).
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Toss the Dead Weight
Throw away all pre-cooked, un-held food. You cannot serve day-old eggs, old griddled potatoes, or un-held par-cooked bacon. It will not survive the night.
- Sanitation & Tech
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The Wipe Down
Sanitize all stainless steel prep tables, cashier station, and window ledge.
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Trash Out
All garbage bags tied off and removed to the festival disposal site. Do NOT leave trash in the truck overnight β you will be feeding the local wildlife.
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Tech Secure
All POS tablets and tap machines brought inside, plugged into chargers. Service window locked. You're done. Go sleep.
